Terms & Conditions
Last updated: January 2025
Please read these Terms and Conditions carefully before using our website or purchasing from Gold Bathroom. If you have any questions, please contact us.
1. General
These Terms and Conditions govern your use of the Gold Bathroom website (www.goldbathroom.co.uk) and the purchase of goods from us. By placing an order, you agree to be bound by these terms. Gold Bathroom Ltd is a company registered in England and Wales.
2. Ordering
When you place an order, you are making an offer to purchase the goods. Your order is accepted only when we send you an order confirmation email. We reserve the right to refuse or cancel any order at our discretion. All prices are inclusive of VAT at the current UK rate unless otherwise stated.
3. Pricing and Payment
All prices shown on our website are in GBP (£) and include VAT at 20% unless otherwise stated. Payment is required at the time of order. We accept Visa, Mastercard, American Express, Apple Pay, Google Pay, PayPal, and Klarna. Prices are subject to change without notice, but confirmed order prices will be honoured.
4. Delivery
We deliver to UK mainland addresses and selected remote areas. Delivery times are estimates and not guaranteed. Risk in the goods passes to you on delivery. Please see our Delivery Information page for full details on delivery options, costs, and timescales.
5. Returns and Cancellations
You have the right to cancel your order within 14 days of receiving it under the Consumer Contracts Regulations 2013. You then have a further 14 days to return the goods. Items must be unused, in original packaging, and in a resaleable condition. Certain items are excluded from returns for hygiene reasons. Please see our Returns Policy for full details.
6. Warranty
Products are covered by the manufacturer's warranty. Warranty periods vary by product and are stated on individual product pages. Warranty covers manufacturing defects and does not cover damage caused by improper installation, misuse, or normal wear and tear.
7. Limitation of Liability
To the maximum extent permitted by law, Gold Bathroom Ltd shall not be liable for indirect, incidental, or consequential loss arising from your use of our products or services. Our total liability shall not exceed the value of your order. Nothing in these terms limits our liability for death, personal injury, fraud, or any liability that cannot be excluded by law.
8. Intellectual Property
All content on this website, including images, text, logos, and design, is the property of Gold Bathroom Ltd and is protected by copyright. You may not reproduce, distribute, or use any content without our prior written consent.
9. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Changes to Terms
We may update these Terms and Conditions at any time. The current version will always be available on this page. Your continued use of our website constitutes acceptance of any revised terms.